Jitbit Helpdesk

2 Votes	Category re-ordering per tech on ticket assignment Date 3/4/2025 New
2 Votes	Allow use of Email Template Tags in Subject Date 2/28/2025 New
2 Votes	Create Report for Category Descriptions Date 2/27/2025 New
2 Votes	My Saved Filters Date 2/11/2025 New
2 Votes	Add Subscriber Email via API Date 1/16/2025 New
2 Votes	Add Integration for MatterMost Date 12/10/2024 New
2 Votes	Add the ticket rating (customer satisfaction) to the API Date 12/5/2024 New
2 Votes	Print multiple tickets with page break for each ticket Date 11/25/2024 New
2 Votes	Automatic rule to copy values from Company\User Custom Fields to Ticket Custom Field Date 11/19/2024 New
2 Votes	Display URL to quick create a ticket in a given category Date 11/19/2024 New
2 Votes	Scroll to top button Date 11/12/2024 New
2 Votes	Add option for scheduled tickets with "Daily on Weekdays" frequency to be created regardless if the day is a Holiday Date 11/11/2024 New
2 Votes	Asset: Custom Field - unique autonumbering field Date 10/15/2024 New
2 Votes	Request for Simplifying Email Template Application Across Categories Date 9/16/2024 New
2 Votes	Expand Category Name input field in Administration » Ticket categories and permissions » Edit Category Date 9/11/2024 New
2 Votes	Feature Request on the new design: Have Section/Category list slide in/out Date 9/10/2024 New
2 Votes	Add feature to manually edit "response time" Date 9/10/2024 New
2 Votes	User Lookup Integration Improvements Date 8/31/2024 New
2 Votes	Ability to select columns from ticket fields to display in the ticket list grid Date 8/27/2024 New
2 Votes	Allow assigning a ticket to multiple technicians Date 8/14/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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