2

Votes

Add "SetCustomFieldsForUser" API Method

Date 10/20/2023 New

2

Votes

custom field security/permissions enhancements

Date 10/12/2023 New

2

Votes

Add the possibility to Append "via Helpdesk" to people's names in outgoing emails

Date 10/6/2023 New

2

Votes

Make Tech phone number accessible/viewable by Clients

Date 10/4/2023 New

2

Votes

Allow Custom Fields on Comments

Date 10/4/2023 New

2

Votes

Slack Integration Send Message to Channel Based on Ticket Category, Creator etc.

Date 10/3/2023 New

2

Votes

Filter on Multi users

Date 9/15/2023 New

2

Votes

Active Sessions/ Logged on Users

Date 9/1/2023 New

2

Votes

Place in queue email tag or some kind of estimated wait time

Date 9/1/2023 New

2

Votes

Ticket Filter - Updated: Not Today

Date 8/28/2023 New

2

Votes

Filter on objects

Date 8/23/2023 New

2

Votes

Scrolling behavior with many tickets and many category

Date 8/18/2023 New

2

Votes

Idea - Reshaping TAG list for super-fast use

Date 8/10/2023 New

2

Votes

Rules - Reshaping for super-fast use

Date 8/10/2023 New

2

Votes

Reports tracking category moves

Date 8/9/2023 New

2

Votes

Add Ability To Pin Category

Date 7/31/2023 New

2

Votes

Jitbit portal customization

Date 7/24/2023 New

2

Votes

Linking Assets?

Date 7/24/2023 New

2

Votes

KB Notification to email to include "KB" article it self

Date 6/29/2023 New

2

Votes

Custom Field - Number Value

Date 6/23/2023 New
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The ideas forum is where users can suggest, discuss, and vote for new product features.