Jitbit Helpdesk

2 Votes	Display URL to quick create a ticket in a given category Date 11/19/2024 New
2 Votes	Scroll to top button Date 11/12/2024 New
2 Votes	Add option for scheduled tickets with "Daily on Weekdays" frequency to be created regardless if the day is a Holiday Date 11/11/2024 New
2 Votes	Asset: Custom Field - unique autonumbering field Date 10/15/2024 New
2 Votes	Request for Simplifying Email Template Application Across Categories Date 9/16/2024 New
2 Votes	Expand Category Name input field in Administration » Ticket categories and permissions » Edit Category Date 9/11/2024 New
2 Votes	Feature Request on the new design: Have Section/Category list slide in/out Date 9/10/2024 New
2 Votes	Add feature to manually edit "response time" Date 9/10/2024 New
2 Votes	User Lookup Integration Improvements Date 8/31/2024 New
2 Votes	Ability to select columns from ticket fields to display in the ticket list grid Date 8/27/2024 New
2 Votes	Allow assigning a ticket to multiple technicians Date 8/14/2024 New
2 Votes	KB feedback option Date 8/9/2024 New
2 Votes	Suggested improvement in e-mail forwarding behavior. The Cc and To addresses of forwarded mails should be managed in the same way as mails sent directly to support. Date 8/7/2024 New
2 Votes	Add 'except if' category to automation process Date 7/22/2024 New
2 Votes	Select a SECTION in the Realtime Dashboard Report Date 7/10/2024 New
2 Votes	Mark a disabled Category Date 6/26/2024 New
2 Votes	Listen to audio messages on iOS app Date 6/24/2024 New
2 Votes	Idea - API to get Deleted tickets Date 6/20/2024 New
2 Votes	Increase custom reports functionality Date 5/28/2024 New
2 Votes	Automation Request : Merging ticket with similar Subject Line Date 5/22/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2