Jitbit Helpdesk

2 votes	Setting to Delete Sent Items from Ticket System Mailbox Suggested 7/19/2024 New
2 votes	Create system log/comment after adding or removing subticket/parent relationship Suggested 7/16/2024 New
2 votes	Select a SECTION in the Realtime Dashboard Report Suggested 7/10/2024 New
2 votes	Listen to audio messages on iOS app Suggested 6/24/2024 New
2 votes	Idea - API to get Deleted tickets Suggested 6/20/2024 New
2 votes	Power BI Integration - Custom Fields Suggested 6/13/2024 New
2 votes	New function with which Technicians can see only some subscribers, not all Suggested 5/30/2024 New
2 votes	Increase custom reports functionality Suggested 5/28/2024 New
2 votes	Automation Request : Merging ticket with similar Subject Line Suggested 5/22/2024 New
2 votes	Remove technician's "edit" ability Suggested 5/20/2024 New
2 votes	New Report Option to show Yesterday Statistics Suggested 4/23/2024 New
2 votes	Ability to use variable substitution in automations Suggested 4/22/2024 New
2 votes	Option to make 'time spent' as madatory or include 'time spent' in autoamtion flow Suggested 4/3/2024 New
2 votes	Set a link in a canned response to a KB article Suggested 3/23/2024 New
2 votes	customize post-survey Suggested 3/15/2024 New
2 votes	Changes to admin settings should be included in logs Suggested 3/14/2024 New
2 votes	use the ChatGPT integration to improve existing KB articles Suggested 3/14/2024 New
2 votes	option to log a change summary when updating KB articles Suggested 3/11/2024 New
2 votes	Submit ticket on behlaf of another user - modify options Suggested 3/9/2024 New
2 votes	Improved content editor with font and font size adjustments Suggested 3/6/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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