46

votes

Email-Template for "Re-Opened" Tickets

Suggested 11/14/2019 Declined

21

votes

Delayed reply

Suggested 6/26/2019 Implemented

14

votes

Throttle outgoing SMTP connections

Suggested 9/30/2020 Implemented

13

votes

Automation Rule - Send email to multiple users

Suggested 4/17/2020 Implemented

4

votes

Tech only email

Suggested 6/28/2022 Implemented

3

votes

Enable Suppressing Email Notifications When Using API

Suggested 5/18/2022 New

2

votes

Welcome mail

Suggested 11/13/2023 New

2

votes

Move the Grey line in Email Notifications to make the reading easier

Suggested 3/29/2023 New

1

votes

New Automation Rule - Send ticket to selected technicians

Suggested 10/24/2024 New

1

votes

Idea to be able to turn off Jitbit notifications based on where the reply came from

Suggested 6/21/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.