Jitbit Helpdesk

3 votes	Ticket confirmation notification option to disable just for subtickets Suggested 12/19/2024 New
3 votes	Asset Location field. Suggested 11/5/2024 New
3 votes	Customer Satisfaction Reporting Suggested 10/28/2024 New
3 votes	Update Knowledgebase article using API Suggested 10/24/2024 New
3 votes	Ability to avoid update notifications when editing a KB article Suggested 10/12/2024 New
3 votes	deeplink to filtered report Suggested 10/3/2024 New
3 votes	Add "Created by you" button on the Tickets section for Admins and Technicians. Suggested 10/2/2024 New
3 votes	Add prefit to ticket number Suggested 9/30/2024 New
3 votes	Main ticket overview - custom field columns visible only for selected ticket category Suggested 9/24/2024 New
3 votes	Group Companies Suggested 8/14/2024 New
3 votes	API method to add user(s) to categories set to specific users Suggested 8/8/2024 New
3 votes	Feature request idea: Would be beneficial to have a filter view for Overdue tickets on the left task pane Suggested 8/6/2024 New
3 votes	SIlently close restricted to Administrators Suggested 7/24/2024 New
3 votes	Setting to Delete Sent Items from Ticket System Mailbox Suggested 7/19/2024 New
3 votes	Create system log/comment after adding or removing subticket/parent relationship Suggested 7/16/2024 New
3 votes	SVG Logo support Suggested 5/28/2024 New
3 votes	Collapse ticket description Suggested 4/22/2024 New
3 votes	use the ChatGPT integration to improve existing KB articles Suggested 3/14/2024 New
3 votes	Customized Manager Roles Suggested 2/11/2024 New
3 votes	Dark Theme as Default for all users options Suggested 1/30/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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