Jitbit Helpdesk

3 votes	Prompt for Time Spent when closing ticket Suggested 9/11/2024 New
3 votes	Feature request idea: Would be beneficial to have a filter view for Overdue tickets on the left task pane Suggested 8/6/2024 New
3 votes	Category Tech Lead permissions group Suggested 7/30/2024 New
3 votes	Support time format ISO 8601 Suggested 6/17/2024 New
3 votes	Remove "FW:" and "RE:" Prefixes from Incoming Email Tickets Suggested 6/14/2024 New
3 votes	Collapse ticket description Suggested 4/22/2024 New
3 votes	Customized Manager Roles Suggested 2/11/2024 New
3 votes	Allow elif / switch conditionals in automation rules Suggested 2/6/2024 New
3 votes	Dark Theme as Default for all users options Suggested 1/30/2024 New
3 votes	Copy header details when new ticket is created from a previously closed ticket Suggested 1/24/2024 New
3 votes	Inactivated Date - old users Suggested 1/15/2024 New
3 votes	suggested KB articles - don't suggest articles to users who lack permission to see those articles Suggested 1/9/2024 New
3 votes	Reports Should Consider Working Hours and Days Suggested 12/14/2023 New
3 votes	Ideas Forum - Count of replies for Idea on Front page Suggested 11/10/2023 New
3 votes	Email groups Suggested 11/1/2023 New
3 votes	SAML Attribute Enhancement Suggested 10/19/2023 New
3 votes	New Automation rule triger "any custom field" change to "which" Suggested 10/10/2023 New
3 votes	Assets changes Suggested 10/5/2023 New
3 votes	Improved operator within the Automation rules Suggested 9/24/2023 New
3 votes	Kanban Board - Filter by Section Suggested 9/21/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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