Jitbit Helpdesk

2 Votes	Look up users by phone number Date 3/25/2026 New
2 Votes	AI - insert custom fields in GPT context Date 3/18/2026 New
2 Votes	Custom icon per Section option, especially for KB visibillity/navigation Date 3/15/2026 New
2 Votes	Request for Limiting Number of Tickets per User Date 3/2/2026 New
2 Votes	Delay sending email updates to allow for undo Date 2/25/2026 New
2 Votes	Validate/Clean-Up Form Fields Date 2/19/2026 New
2 Votes	Direct filter for all self created tickets Date 2/10/2026 New
2 Votes	Locking KB articles Date 2/9/2026 New
2 Votes	Send delayed responses from closed tickets. Date 1/23/2026 New
2 Votes	Category Filter Date 12/29/2025 New
2 Votes	Retroactively Add New Users to All Tickets Date 11/18/2025 New
2 Votes	View only user access / profile Date 11/15/2025 New
2 Votes	Intune Integration for Asset Management Date 11/13/2025 New
2 Votes	Breadcrumbs in Knowledge Base navigation Date 11/7/2025 New
2 Votes	Department == User Group Date 10/28/2025 New
2 Votes	Automatic set department based in rule Date 10/10/2025 New
2 Votes	Ability to export all data from ticket responses Date 10/3/2025 New
2 Votes	Filter by Tag Date 9/29/2025 New
2 Votes	Highlighting text through WYSIWYG editor Date 9/25/2025 New
2 Votes	Automation Rule > Email Subscribers > All Subscribers Except Creator Needed Date 9/22/2025 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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