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Helpdesk 9

General issues 4

Helpdesk

How-to's 58

Miscellaneous 23

Email issues 23

On-premises version issues 41

Integrations and migrating from other apps 13

Errors and solutions 13

FAQ 26

Other (legacy) products

Macro Recorder 12

AutoText 1

Ideas forum

95

votes

Expand "Time Spent" Functionality

Suggested 6/22/2021 New

53

votes

Group of users access for Categories

Suggested 11/2/2020 New

48

votes

Multiple outgoing SMTP accounts

Suggested 10/8/2020 New

47

votes

Supervisor Approval Process

Suggested 2/14/2020 New

44

votes

User Groups

Suggested 7/19/2021 New