Jitbit Helpdesk - Ideas forum

Jitbit Helpdesk

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8 votes	Add a feature to, "Make this dropdown dependent from another dropdown" available for more than "Selection combo" fields. Suggested 3/1/2023 New

8 votes	Ability to leave comments in customer satisfaction section Suggested 11/17/2022 New

8 votes	JitBit Widget in Sharepoint Suggested 9/6/2022 New

8 votes	Mandatory field setting per ticket category Suggested 6/8/2021 New

8 votes	Merge Users & User API request Suggested 9/28/2020 New

8 votes	Add RULE\When this happens -> "Last reply date..." (differrent than Ticket update date) Suggested 7/29/2020 New

8 votes	Multi-company access by user and/or Company parent child relationship Suggested 6/25/2020 New

8 votes	Archive Ticket, Attachments and Users Suggested 6/8/2020 New

7 votes	Export tags in summary report Suggested 12/20/2023 New

7 votes	Don't Re-open Ticket on Technicians Only Replies Suggested 8/30/2023 New

7 votes	Require 2FA authentication for Administrators and Technicians but not All user. Suggested 6/14/2023 New

7 votes	add more HTML support in ticket templates Suggested 6/9/2023 New

7 votes	Translations for sections, categories, custom fields Suggested 2/2/2023 New

7 votes	Ability to Manage Tickets for Multiple Departments Suggested 8/18/2022 New

7 votes	CF multi language support Suggested 2/4/2022 New

7 votes	Integration: ConnectWise Control (ScreenConnect) Suggested 1/14/2022 New

7 votes	Add Anydesk Suggested 9/17/2021 New

7 votes	Oauth2 authentication needed for Google e-mail Suggested 1/15/2021 New

7 votes	ASSETS\Set columns to display Suggested 10/8/2020 New

7 votes	Search function improvement: Ability to search only on the "subjects" Suggested 6/17/2020 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.