Jitbit Helpdesk

4 Votes	Hidden Ticket Date 10/8/2025 New
4 Votes	more details in Audit Log Date 6/11/2025 New
4 Votes	Automation Rule merge using subject or body Date 5/15/2025 New
4 Votes	Scrum Support in Jitbit Date 4/2/2025 New
4 Votes	Feedback Customization Date 2/7/2025 New
4 Votes	Asset Location field. Date 11/5/2024 New
4 Votes	Customer Satisfaction Reporting Date 10/28/2024 New
4 Votes	Category Tech Lead permissions group Date 7/30/2024 New
4 Votes	SIlently close restricted to Administrators Date 7/24/2024 New
4 Votes	Custom Field Disabling Feature Date 3/5/2024 New
4 Votes	Disable emailing a Knowledge base update to specific technicians Date 2/22/2024 New
4 Votes	Request for more possibilities for links between assets and tickets Date 1/4/2024 New
4 Votes	SAML Attribute Enhancement Date 10/19/2023 New
4 Votes	Form Functionality and Integration Date 10/17/2023 New
4 Votes	Add "Time Spent" to Comments Date 10/4/2023 New
4 Votes	Daylight Savings Automatic Support Date 10/3/2023 New
4 Votes	Improved operator within the Automation rules Date 9/24/2023 New
4 Votes	Ability to assign tickets to internal users without a technician license Date 8/17/2023 New
4 Votes	Report Headers Date 6/27/2023 New
4 Votes	Automation Rules - Run this rule for all existing tickets Date 6/26/2023 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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