Jitbit Helpdesk - Ideas forum

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8 votes	Ability to leave comments in customer satisfaction section Suggested 11/17/2022 New
8 votes	Azure AD SSO Improvements Suggested 9/13/2022 New
8 votes	Integration: ConnectWise Control (ScreenConnect) Suggested 1/14/2022 New
8 votes	Update assets via Import based on serial number Suggested 4/27/2020 New
7 votes	Select Unanswered, Unclosed, Unassigned, Assigned to you, or All as the default View after login - Currently Defaults to Unclosed for On Prem Suggested 5/7/2024 New
7 votes	Allow Out of Office Auto-Reply Suggested 1/2/2024 New
7 votes	add more HTML support in ticket templates Suggested 6/9/2023 New
7 votes	Add ability to pin Knowledge base articles Suggested 5/26/2023 New
7 votes	Translations for sections, categories, custom fields Suggested 2/2/2023 New
7 votes	Allow multiple categories for Knowledge Base article Suggested 9/19/2022 New
7 votes	Microsoft Teams notifications per category Suggested 7/15/2022 New
7 votes	Lead Technician Roles Suggested 11/4/2021 New
7 votes	Add Anydesk Suggested 9/17/2021 New
7 votes	Add dates to Top announcement bar message Suggested 12/11/2020 New
7 votes	Tie Google calendars into an integration with Jitbit Ticket system Suggested 9/23/2020 New
7 votes	Search function improvement: Ability to search only on the "subjects" Suggested 6/17/2020 New
7 votes	Integration enhancement: create or update a Jitbit ticket by posting to a Microsoft Teams channel Suggested 4/30/2020 New
6 votes	ADMIN Accounts should NOT count as Agents/Technicians Suggested 7/12/2024 New
6 votes	Users to be associated with multiple Companies Suggested 5/30/2024 New
6 votes	Link existing gitlab issues in jitbit & one jitbit ticket to multiple gitlab issues Suggested 8/30/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.