Jitbit Helpdesk

4 Votes	Microsoft Copilot Integration Request Date 4/25/2025 New
4 Votes	Scrum Support in Jitbit Date 4/2/2025 New
4 Votes	Feedback Customization Date 2/7/2025 New
4 Votes	Microsoft Teams based GenAI Chatbot Date 2/4/2025 New
4 Votes	Technician users create automation rules Date 1/27/2025 New
4 Votes	Make ‘For techs only’ replies visible in email chain Date 12/16/2024 New
4 Votes	Lack of color customization in new UI design. Date 12/9/2024 New
4 Votes	Asset Location field. Date 11/5/2024 New
4 Votes	Knowledge base improvements Date 11/1/2024 New
4 Votes	Customer Satisfaction Reporting Date 10/28/2024 New
4 Votes	Update Knowledgebase article using API Date 10/24/2024 New
4 Votes	import PDF or DOCX files into KB Date 10/17/2024 New
4 Votes	Feature request idea: Would be beneficial to have a filter view for Overdue tickets on the left task pane Date 8/6/2024 New
4 Votes	Category Tech Lead permissions group Date 7/30/2024 New
4 Votes	SIlently close restricted to Administrators Date 7/24/2024 New
4 Votes	Re-arranging Custom fields in tickets Date 6/26/2024 New
4 Votes	Contract Management Date 4/23/2024 New
4 Votes	Collapse ticket description Date 4/22/2024 New
4 Votes	Custom Field Disabling Feature Date 3/5/2024 New
4 Votes	Disable emailing a Knowledge base update to specific technicians Date 2/22/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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