Jitbit Helpdesk

5 votes	Tasks list for tickets Suggested 9/19/2023 New

5 votes	Policy to force MFA for all Administrators and Technicians Suggested 7/5/2023 New

5 votes	Update Subtickets via Parent/Master Ticket Suggested 6/15/2023 New

5 votes	High/Critical Priority Abuse Suggested 6/14/2023 New

5 votes	Audit Trail for Permission Changes and/or Role Based Access Suggested 5/22/2023 New

5 votes	Make custom ticket status buttons optional Suggested 5/12/2023 New

5 votes	Add tracking for all ticket assignment/status changes Suggested 3/8/2023 New

5 votes	Support for Variables in Automation Rules? Suggested 11/28/2022 New

5 votes	Azure AD SSO Improvements Suggested 9/13/2022 New

5 votes	Image in assets Suggested 4/22/2022 New

5 votes	Support for Webauthn for 2FA Suggested 4/5/2022 New

5 votes	More customization options for Custom Fields Suggested 3/16/2022 New

5 votes	Knowledge Base Editor Role Suggested 3/1/2022 New

5 votes	Add Custom Fields While Adding/Editing Ticket Category Suggested 1/31/2022 New

5 votes	New standard report for SLA conformance measurement Suggested 8/10/2021 New

5 votes	Custom Field - Dropdown Option Management - Import/Export Suggested 6/18/2021 New

5 votes	Embeddable Customizeable Dashboards by entity ; by viewer Suggested 3/31/2021 New

5 votes	Possiblity to store attachments or files in a central place Suggested 3/15/2021 New

5 votes	Real-time dashboard - category tickbox Suggested 2/3/2021 New

5 votes	Total Time spent in Report Suggested 1/27/2021 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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