Jitbit Helpdesk

3 Votes	Integration with SmartSheets Date 6/6/2022 New
3 Votes	Show closed tickets on Calendar Date 5/31/2022 New
3 Votes	Ability to create custom ticket queues Date 5/23/2022 New
3 Votes	Move Asset filter to top of page Date 5/13/2022 New
3 Votes	Reports - Response Speed - Graph Date 4/26/2022 New
3 Votes	Ability to Sort Tickets by Multiple Columns Date 4/15/2022 New
3 Votes	Various bussines hours per category or company or department Date 4/12/2022 New
3 Votes	When a new technician is assigned to a ticket, remove the previous technician as a subsriber Date 2/5/2022 New
3 Votes	Integration with JotForm Date 1/21/2022 New
3 Votes	Export tickets functionality (in xlsx or csv format) for technicians Date 1/13/2022 New
3 Votes	Merge & Disable User Date 7/13/2021 New
3 Votes	Remove Secondary Assignee Autmation Date 2/25/2021 New
2 Votes	"Suggested articles" in tickets Date 4/13/2026 New
2 Votes	Threads view - Change the ticket's timeline view Date 3/27/2026 New
2 Votes	AI - Use "Custom prompt" also on action "Custom AI-chat" Date 3/26/2026 New
2 Votes	Look up users by phone number Date 3/25/2026 New
2 Votes	AI - insert custom fields in GPT context Date 3/18/2026 New
2 Votes	Custom icon per Section option, especially for KB visibillity/navigation Date 3/15/2026 New
2 Votes	Request for Limiting Number of Tickets per User Date 3/2/2026 New
2 Votes	Delay sending email updates to allow for undo Date 2/25/2026 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

3