Create
self-hosted
saml
azure
active direcotry
reports
power bi
custom fields
user
company
smtp
email notifications
automation rules
import
multi-select
column
search
clone
newticket
idea forum
assets
categories
category
feedback
color
notification
knowledge base
comments
subticket
enhancement
improvement
subtickets
department
mentions
email settings
security
integration
dashboard
admin
permissions
sorting
sections
canned responses
editticket
api
rules
print
teams
grid
full-text search
filter
speed
access rights
users
calendar
status
brands
scheduled tickets
subscriber
customization
language
administration
duplicate
advanced search
due date
google
gmail
chatbot
ip address
email template
on permise
filter by tag
gui
report
assets\custom fields
logs
ticket\grid\filter
new
tickets\grid\columns
reply
ideas
ticket\status
helpdesk
helpdesk/admin/categories
holidays
working hours
link
login button
system entries
csv
management
helpdesk/admin
mobile app
copy
linked
kb
ticket
fields
tech
assigned
priority
sso
knowledgebase
default
button
details
email
substition masks
list field
checkbox
copy/paste
editcategory
slack
sub-ticket
picture
ui/ux
url query
ms teams
convert
schedule
shortcut
variables
frame
move reply create
suggestion
dropdown
option
allow
microsoft
source code
real-time dashboard
nightly reports
ticket grid
snipe-it
snipe
avoid\actions dupplication
auditing
incoming mail settings
cutting template
object-oriented programming
merge
via
custom
context menu
tags
custom status
audit
compliance
rbac
roles
formatting
warning
info
unregistered
administrator
disable
changes
log
feature request
create ticket
html
kanban
2fa
mfa
multifactor authentication
chatgpt
livechat
number
reporting
authentication
policy
linking
ease of use
efficiency
attachments
global search
multi language
auto translation
x hours
no update
no comment
x hours no comment
x hours no update
start date
due
date
relative
existing gitlab issues
multiple gitlab issues
link existing gitlab issues
link ticket to multiple issues
estimated wait time
queue
outofoffice
ofo
out of office
operator
subject line
powered by
emails footer
time date timezone dst
time spent
linkedticket
parent ticket
unique fields
check out
icon
banner
range
technician
auto close
autoclose
timezone
location
scrolling
section
sub-category
sub-section
interface
accessibility
display option
combo
dependencies
statuses
ticket updates
#autoresponder
days off
custom reports
votes
voting
notes
private
sla
export
manager
visibility
manager role
knowledge
font
font size
content editor
change management
change request
change
cr
admin settings
settings
audit log
csat
survey
user creation
onboarding
category permission
translation
selection
enterable
unanswered
unclosed
unassigned
assigned to you
all
default view
subject
edit reply
subscribers
technicians
company visibility
multiple
account
seats
tiers
plans
canned
replies
lag
load
time
slow
tag
command
quick
deprovision
entra ad
adsync
new user
category admin
overdue ticket
user lookup
from
lookup
internal
external
template
different template
email template configuration
notification templates
email templates management
automated template application
system features for templates
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.