1

Votes

Drag & Drop Ticket to category & Rule creation in one action

Date 9/18/2023 New

2

Votes

Filter on Multi users

Date 9/15/2023 New

6

Votes

out of office - time interval

Date 9/11/2023 Declined

2

Votes

Active Sessions/ Logged on Users

Date 9/1/2023 New

2

Votes

Place in queue email tag or some kind of estimated wait time

Date 9/1/2023 New

3

Votes

Improve asset search experience: making advanced search availble from

Date 8/31/2023 Declined

7

Votes

Link existing gitlab issues in jitbit & one jitbit ticket to multiple gitlab issues

Date 8/30/2023 Implemented

6

Votes

Ability to Remove Subtickets from Main Tickets View

Date 8/29/2023 Declined

2

Votes

Ticket Filter - Updated: Not Today

Date 8/28/2023 New

3

Votes

Option to Sort categories by Alpha order

Date 8/23/2023 New

4

Votes

Replace all List fields by This Magic Field

Date 8/23/2023 New

3

Votes

Include Attachments in Scheduled Tickets

Date 8/23/2023 New

2

Votes

Filter on objects

Date 8/23/2023 New

6

Votes

Notes field for techs when they're working on an issue

Date 8/21/2023 Declined

2

Votes

Scrolling behavior with many tickets and many category

Date 8/18/2023 New

4

Votes

Ability to assign tickets to internal users without a technician license

Date 8/17/2023 New

5

Votes

API tickets pagination

Date 8/10/2023 New

4

Votes

TICKETS Grid - Relocate TAG list on the Right instead of bottom

Date 8/10/2023 New

2

Votes

Idea - Reshaping TAG list for super-fast use

Date 8/10/2023 New

2

Votes

Rules - Reshaping for super-fast use

Date 8/10/2023 New
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2fa access rights accessibility active direcotry active directory ad admin admin settings administration administrator advanced search agents agile ai android api appsetting article assets assets\custom fields assigned assigned to you attachment attachments attributes audit audit log auditing authentication auto close auto translation autoclose automated template application automation automation rules azure base brands breadcrumb bugs button calendar canned canned responses categories category category admin category permission change change management change request changelog changes chat chatbot chatgpt check out checkbox chronological clone closed ticket column combo command comments comments in order company complainer compliance conditionals convert copilot create ticket csat css custom custom field custom fields custom reports custom status customization dashboard date dateformat department dependencies deprovision devops different template disable display option docx dropdown due date duplicate ease of use edit reply editcategory editor editticket efficiency email email notifications email settings email template endpoint enhancement enterable entra ad error estimated wait time existing gitlab issues export faq feature request feedback fields filter filter by tag filters font font size for technicians only formatting forward forwarding full-text search gemini global search gmail google grid group gui helpdesk helpdesk/admin helpdesk/admin/categories holidays html icon icons idea forum ideas if images import improvement incoming mail settings installation integration integrations interface invoice ios ip address isadmin kanban kb knoweldgebase knowledge knowledge base knowledgebase kpi language languages limit line space link linked linkedticket linking list field livechat load location log entries login button logs lookup management manager manager role mandatory mapping mattermost mcp meeting mentions merge messages messaging mfa microsoft microsoft teams mobile app move reply create ms teams multi language multifactor authentication multiple multi-select my saved filters new new design new ticket new user newticket nightly reports notes notification notification templates on behalf on premises onboarding openai openrouter operator option order out of office outofoffice overdue ticket parent ticket pdf people love to add tags that are long and useless per day permissions phone picture policy pos power bi preview print priority private queue quick reply range read-only real-time dashboard region relative replies reply reporting response roles rules saml schedule scheduled tickets scim scroll to top scrolling scrum search search index secondaryasignee section sections security selection selection combo self-hosted server settings show signature slack smtp snipe snipe-it sorting sorting button source code space speed sso status statuses sub-category subject subject line subscriber subscribers substition masks subticket sub-ticket subtickets suggestion support survey susbcribers synch system entries system features for templates tags takeover teams tech technician technician only technicians template text ticket ticket category description ticket grid ticket updates ticket\grid\filter tickets\grid\columns time time and date time date timezone dst time spent timeformat timezone translation ui design ui/ux unanswered unassigned unclosed unhide unique fields unregistered update url query user user update user creation user group user lookup user view users variables vectordb videos view visibility votes voting warning whatsapp widget word workflow workflows working hours

The ideas forum is where users can suggest, discuss, and vote for new product features.