13

Votes

Checklist/To Do Item in ticket

Date 1/6/2022 Implemented

13

Votes

Multi choice selection/checkbox

Date 6/11/2021 Implemented

13

Votes

Hover Over Ticket Title for Brief Description of Request

Date 8/4/2020 Declined

13

Votes

Reports / Satisfaction - Feature Request

Date 7/30/2020 Implemented

13

Votes

Multi-company access by user and/or Company parent child relationship

Date 6/25/2020 Declined

13

Votes

Automation Rule - Send email to multiple users

Date 4/17/2020 Implemented

13

Votes

Ability to copy/paste and/or use advanced formatting in user signature

Date 4/3/2020 Implemented

13

Votes

Linux support and Docker

Date 3/22/2020 Implemented

13

Votes

Option: Inbound Emails are "For Technicians Only"

Date 3/27/2019 Implemented

12

Votes

Disable re-opening of tickets due to emoji reactions in Outlook

Date 8/6/2025 Implemented

12

Votes

Colored Backgrounds for Tech Note vs Replies

Date 11/3/2023 Implemented

12

Votes

Allow images in canned responses

Date 5/5/2022 Implemented

12

Votes

Ideas Forum: Disable Anonymous Upvoting

Date 4/7/2022 Declined

12

Votes

Sending Email via EWS when using office 365

Date 6/5/2021 Declined

12

Votes

integration to Bubble.io

Date 12/4/2020 Declined

12

Votes

Due Dates Calendar Subscription Option

Date 10/9/2020 Implemented

12

Votes

New “Automation rules” DO THIS action, “Mark the ticket as upd for tech”.

Date 9/25/2020 Implemented

12

Votes

Tie Google calendars into an integration with Jitbit Ticket system

Date 9/23/2020 Implemented

12

Votes

Improve how an asset is linked to a ticket

Date 6/10/2020 Implemented

12

Votes

Integration enhancement: create or update a Jitbit ticket by posting to a Microsoft Teams channel

Date 4/30/2020 Declined
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.