11

Votes

User Auto Deprovision

Date 7/23/2024 Implemented

2

Votes

Add 'except if' category to automation process

Date 7/22/2024 New

3

Votes

Setting to Delete Sent Items from Ticket System Mailbox

Date 7/19/2024 New

1

Votes

Automation rules: add email from vs reply-to

Date 7/16/2024 New

3

Votes

Create system log/comment after adding or removing subticket/parent relationship

Date 7/16/2024 New

1

Votes

Quick way of pulling up "Canned Responses" like /c <input>

Date 7/12/2024 New

2

Votes

Select a SECTION in the Realtime Dashboard Report

Date 7/10/2024 New

1

Votes

Create the ability to use custom fields for Company in summary reports.

Date 7/8/2024 New

1

Votes

Separate enabling of inline images from attachments in email notifications

Date 7/5/2024 New

4

Votes

Re-arranging Custom fields in tickets

Date 6/26/2024 New

1

Votes

Prevent Non-Subscribers from reopening tickets

Date 6/26/2024 New

2

Votes

Mark a disabled Category

Date 6/26/2024 New

2

Votes

Listen to audio messages on iOS app

Date 6/24/2024 New

1

Votes

Idea to be able to turn off Jitbit notifications based on where the reply came from

Date 6/21/2024 New

2

Votes

Idea - API to get Deleted tickets

Date 6/20/2024 New

9

Votes

Remove "FW:" and "RE:" Prefixes from Incoming Email Tickets

Date 6/14/2024 Implemented

3

Votes

Power BI Integration - Custom Fields

Date 6/13/2024 New

1

Votes

Ability to scroll to the first reply for a given date

Date 6/10/2024 New

23

Votes

Users to be associated with multiple Companies

Date 5/30/2024 New

3

Votes

New function with which Technicians can see only some subscribers, not all

Date 5/30/2024 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.