Jitbit Helpdesk - Ideas forum

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3 Votes	Articles - Enforce the "for technicians only" option on the category level Date 6/29/2020 Declined
4 Votes	Reply & Close button - Function like Close Ticket Date 6/25/2020 Implemented
2 Votes	Ticket page filter include relative dates Date 6/25/2020 Implemented
9 Votes	Adjustable API Rate Limits Date 6/25/2020 Implemented
41 Votes	Reports Tab Date 6/25/2020 Implemented
13 Votes	Multi-company access by user and/or Company parent child relationship Date 6/25/2020 Declined
1 Votes	Speed up the categories filtering Date 6/22/2020 Implemented
10 Votes	Add switch to disable MS Teams notifications (or notifications in general) on specific categories Date 6/14/2020 Implemented
1 Votes	Keep custom field history in assets Date 6/10/2020 Implemented
43 Votes	Secondary email address for users Date 6/10/2020 Implemented
12 Votes	Improve how an asset is linked to a ticket Date 6/10/2020 Implemented
1 Votes	Display user's name (rather than username) on Assets page Date 6/10/2020 Implemented
58 Votes	New “Automation rules” trigger, “Trigger by the calendar”. Date 6/10/2020 Declined
2 Votes	Add an option "Create a new linked ticket" (as for subticket but for "linked case") Date 6/10/2020 Implemented
45 Votes	Integration to Snipe-IT asset management Date 6/4/2020 Implemented
7 Votes	Snooze a ticket (like in Gmail) Date 6/3/2020 Declined
10 Votes	Set Custom Field as Mandatory for Ticket Close Date 6/2/2020 Declined
2 Votes	Permission to see/use KB only for selected users Date 5/28/2020 Declined
1 Votes	Sort section (and categorties) list field by alphabetic order Date 5/26/2020 Implemented
64 Votes	Realtime dashboard - Ability to select sections and categories linked Date 5/25/2020 Implemented

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The ideas forum is where users can suggest, discuss, and vote for new product features.