2

Votes

Permission to see/use KB only for selected users

Date 5/28/2020 Declined

1

Votes

Sort section (and categorties) list field by alphabetic order

Date 5/26/2020 Implemented

64

Votes

Realtime dashboard - Ability to select sections and categories linked

Date 5/25/2020 Implemented

33

Votes

Ability to select severals conditions for "WHEN THIS HAPPENS"

Date 5/25/2020 Declined

11

Votes

Ideas Forum permissions

Date 5/25/2020 Implemented

55

Votes

Round Robin Auto Ticket Assignment

Date 5/22/2020 Implemented

3

Votes

Voicemail Transcription

Date 5/18/2020 Declined

17

Votes

Real Time Dashboard

Date 5/13/2020 Implemented

14

Votes

Report using the Due Date

Date 5/12/2020 Implemented

6

Votes

Default grid view\Mask all tickets already regrouped in parent case as subtickets

Date 5/12/2020 Declined

41

Votes

Fiilter by multiple categories

Date 5/2/2020 Implemented

23

Votes

Feature Request; Asset Reporting

Date 4/30/2020 Implemented

12

Votes

Integration enhancement: create or update a Jitbit ticket by posting to a Microsoft Teams channel

Date 4/30/2020 Declined

1

Votes

Box.com integration

Date 4/29/2020 Implemented

9

Votes

Update assets via Import based on serial number

Date 4/27/2020 Implemented

3

Votes

Techs-Categories Export

Date 4/21/2020 Implemented

13

Votes

Automation Rule - Send email to multiple users

Date 4/17/2020 Implemented

40

Votes

Reports - Granular Permission Management

Date 4/7/2020 Implemented

13

Votes

Ability to copy/paste and/or use advanced formatting in user signature

Date 4/3/2020 Implemented

1

Votes

Fewer clicks to change or toggle value of a checkbox field

Date 4/2/2020 Implemented
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.