Jitbit Helpdesk - Ideas forum

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2 Votes	Automation rule: create sub ticket AND assign to Date 4/17/2023 New
1 Votes	Sort A->Z by click on column title of UserSearch Date 4/17/2023 Implemented
2 Votes	Stop multiple polled emails from creating duplicate tickets when both emails are submiitted at the same time (CC or BCC) Date 4/14/2023 New
3 Votes	Incoming mail settings - Custom Cutting Templates Date 4/13/2023 New
3 Votes	Assets tags import/export Date 4/13/2023 New
16 Votes	show actual date and time of each post Date 4/6/2023 Implemented
2 Votes	report a list of tickets, not just a count Date 4/6/2023 New
1 Votes	RULES\When this happens ➜ Contains (apply rules to a lot of sections) Date 4/6/2023 New
3 Votes	Linked tickets - a note on main ticket screen to know a Ticket is linked Date 4/5/2023 New
3 Votes	allow a client to schedule a meeting for support much like calendly Date 4/3/2023 New
4 Votes	Add option to disable CLOSE TICKET button or option to make a reply mandatory on close Date 3/30/2023 New
4 Votes	multiple "any" and "all" conditions within an automation rule Date 3/29/2023 New
5 Votes	Change ticket body with automation rule Date 3/29/2023 Implemented
2 Votes	Move the Grey line in Email Notifications to make the reading easier Date 3/29/2023 New
2 Votes	Display "User" custom fields on the Ticket Grid Date 3/24/2023 New
1 Votes	Sections Customized Strctured Sorting Date 3/22/2023 New
3 Votes	prevent closing tickets when condition is match or missmatch Date 3/21/2023 New
5 Votes	Snipe-IT Asset lookup Date 3/20/2023 Implemented
3 Votes	global default signature Date 3/20/2023 New
2 Votes	Setting Custom Fields Displayed on Each Category (improvement) Date 3/15/2023 New

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The ideas forum is where users can suggest, discuss, and vote for new product features.