Jitbit Helpdesk

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2 Votes	Periodic notification if ticket is unassigned Date 10/27/2022 New
2 Votes	App Push Notifications Date 10/25/2022 New
2 Votes	Suggestions for improving the 'Ticket Categories' filter Date 9/27/2022 New
2 Votes	Rename mention "Ticket" by "Case" (everywhere) Date 9/15/2022 New
2 Votes	Custom User Types/Roles Date 9/1/2022 New
2 Votes	Ability to embed WebM and mp4 like we can with GIF Date 8/31/2022 New
2 Votes	custom calendar Reports Date 8/12/2022 New
2 Votes	Request: Ability to display ticket description in grid view. Date 8/11/2022 New
2 Votes	Please add ticket start date to the new ticket creation page and also allow automation rules based on the Ticket Start datea Date 7/27/2022 New
2 Votes	Link asset by user when creating a ticket Date 5/16/2022 New
2 Votes	copy button beside ticket number Date 5/4/2022 New
2 Votes	More granular user rights settings Date 4/12/2022 New
2 Votes	Custom Thank You page Date 4/5/2022 Implemented
2 Votes	includ company custom fields on the report from companies statistics Date 3/23/2022 New
2 Votes	Multiple Working Hours based on staff locations Date 7/8/2021 Declined
2 Votes	Canned Responses Date 3/1/2021 Implemented
2 Votes	Search by ticket in closed ticket database Date 1/5/2021 Declined
2 Votes	Add option to include Disabled Assets in Search results Date 12/16/2020 Implemented
2 Votes	Sort the result of assets search by default on name (alphanumeric order) Date 10/16/2020 Implemented
2 Votes	Asset Search Counts and Totals Date 7/21/2020 Implemented

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.