1

Votes

API Request: Add the ability to assign and remove secondary assignees

Date 1/31/2025 Implemented

1

Votes

(SaaS version) Custom Fields: View field ID

Date 1/29/2025 New

1

Votes

Highlight pinned comments

Date 1/22/2025 Implemented

1

Votes

Option to Allow regular users for editing/deleting attachments

Date 1/20/2025 New

1

Votes

Translation for iOS and Android App

Date 1/9/2025 New

1

Votes

Drill-through or Drill Down on custom reports

Date 1/6/2025 New

1

Votes

Setting to reply over whatsapp only

Date 12/19/2024 New

1

Votes

Custom Status - additional property for translation

Date 12/12/2024 New

1

Votes

Change time and date format

Date 12/11/2024 New

1

Votes

Expanded Inline CSS Options for Emails

Date 12/4/2024 New

1

Votes

Custom content block in a Categories New Ticket page

Date 11/27/2024 New

1

Votes

Date Range Custom Field

Date 11/7/2024 New

1

Votes

Add additional Zapier triggers

Date 11/6/2024 New

1

Votes

Archive /Deactivate Scheduled Tickets

Date 11/4/2024 New

1

Votes

New Automation Rule - Send ticket to selected technicians

Date 10/24/2024 New

1

Votes

Users outside of our Domain

Date 10/23/2024 New

1

Votes

New Custom Field Type - Selection of existing User

Date 10/22/2024 New

1

Votes

Due Date report exporting

Date 10/15/2024 New

1

Votes

Automation rules based on asset tag field

Date 10/10/2024 New

1

Votes

Asset Import-Export Username

Date 10/6/2024 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.