7

Votes

Show time between ticket takeover/ticket assignment and first response

Date 5/12/2025 New

5

Votes

Display language separated from holidays in reporting

Date 5/12/2025 New

3

Votes

Kanban - Sort cards and change what is visbile in the cards

Date 5/9/2025 New

2

Votes

Export Functionality in Audit Logs

Date 5/8/2025 New

1

Votes

Security Feature: Allow sanitizing of certain file attachment extensions

Date 5/7/2025 New

1

Votes

Bulk Subscribe Users to Tickets

Date 5/7/2025 New

6

Votes

Use AI to assign a ticket ticket category based on ticket details

Date 5/7/2025 Implemented

2

Votes

Mobile App Push Notifications for Comments on Assigned Tickets

Date 5/6/2025 New

3

Votes

Allow end users to submit requests via MS Teams

Date 5/1/2025 New

1

Votes

Option / CSS to change the built in ticket statuses

Date 5/1/2025 New

1

Votes

Custom text option for the other "Login" buttons like there is for SAML login.

Date 4/30/2025 New

4

Votes

Ability to access custom fields in ticket response

Date 4/28/2025 Implemented

2

Votes

Set IsManager in User API

Date 4/28/2025 New

6

Votes

Microsoft Copilot Integration Request

Date 4/25/2025 New

1

Votes

Automation rule notification should exclude originator

Date 4/25/2025 New

2

Votes

#What_Happened# tag or alternative should work in automation rules

Date 4/25/2025 New

6

Votes

Add ability to use existing canned responses in automation rules

Date 4/21/2025 New

2

Votes

Mark for tech after sending reply from jitbit button

Date 4/10/2025 New

1

Votes

NinjaOne RMM Integration

Date 4/10/2025 New

8

Votes

Automation Rules - Increment a Number (Close when x Reminders are made on a ticket)

Date 4/10/2025 Implemented
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.