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Helpdesk

How-to's (46 articles)

Miscellaneous (22 articles)

Email issues (19 articles)

On-premise version issues (27 articles)

Integrations and migrating from other apps (11 articles)

Errors and solutions (10 articles)

FAQ (16 articles)

Ideas forum

63

votes

Relatime in-app notifications for technicians

Suggested 11/2/2018 New

42

votes

Email-Template for "Re-Opened" Tickets

Suggested 11/14/2019 New

40

votes

Queue Manager

Suggested 7/15/2019 New

35

votes

@mentions from within ticket body reply

Suggested 11/4/2019 New

29

votes

Add more levels of security

Suggested 11/22/2019 New