Helpdesk (7 articles)

General issues (5 articles)

Helpdesk

How-to's (54 articles)

Miscellaneous (23 articles)

Email issues (21 articles)

On-premise version issues (32 articles)

Integrations and migrating from other apps (12 articles)

Errors and solutions (11 articles)

FAQ (20 articles)

Other (legacy) products

Ideas forum

66

votes

Active Directory Integration Improvements

Suggested 12/2/2019 New

66

votes

Queue Manager

Suggested 7/15/2019 New

55

votes

Custom Field Type - Multi select combo lists

Suggested 12/12/2019 New

33

votes

Add logic to email template language

Suggested 9/25/2020 New

28

votes

Additional email template "Ticket-updated" email template but seperated into agent only and customer only

Suggested 12/1/2019 New