Helpdesk (7 articles)

General issues (6 articles)

Helpdesk

How-to's (55 articles)

Miscellaneous (23 articles)

Email issues (21 articles)

On-premise version issues (39 articles)

Integrations and migrating from other apps (12 articles)

Errors and solutions (11 articles)

FAQ (22 articles)

Other (legacy) products

Ideas forum

81

votes

Active Directory Integration Improvements

Suggested 12/2/2019 New

35

votes

Add logic to email template language

Suggested 9/25/2020 New

33

votes

Additional email template "Ticket-updated" email template but seperated into agent only and customer only

Suggested 12/1/2019 New

30

votes

Expand "Time Spent" Functionality

Suggested 6/22/2021 New

30

votes

Kanban Board View

Suggested 2/5/2021 New