Helpdesk (7 articles)

General issues (6 articles)

Helpdesk

How-to's (54 articles)

Miscellaneous (23 articles)

Email issues (21 articles)

On-premise version issues (33 articles)

Integrations and migrating from other apps (12 articles)

Errors and solutions (11 articles)

FAQ (20 articles)

Other (legacy) products

Ideas forum

72

votes

Active Directory Integration Improvements

Suggested 12/2/2019 New

70

votes

Queue Manager

Suggested 7/15/2019 New

34

votes

Add logic to email template language

Suggested 9/25/2020 New

30

votes

Additional email template "Ticket-updated" email template but seperated into agent only and customer only

Suggested 12/1/2019 New

27

votes

Kanban Board View

Suggested 2/5/2021 New