6

Votes

Embeddable Customizeable Dashboards by entity ; by viewer

Date 3/31/2021 New

46

Votes

Automated reporting.

Date 3/26/2021 Implemented

4

Votes

Report to include user who closed the ticket

Date 3/24/2021 New

43

Votes

Custom Field Type Selection Combo + Search

Date 3/22/2021 Implemented

4

Votes

Direct jumpt for latest reply

Date 3/19/2021 New

19

Votes

Jitbit KB : Management of Multiple Brands / Business Areas

Date 3/18/2021 New

25

Votes

Remove signature when a reply is for technical only

Date 3/18/2021 Implemented

20

Votes

Add signature when creating a new ticket

Date 3/18/2021 Declined

6

Votes

Possiblity to store attachments or files in a central place

Date 3/15/2021 New

2

Votes

Canned Responses

Date 3/1/2021 Implemented

5

Votes

ASSETS\Select columns to display...

Date 2/26/2021 Implemented

3

Votes

Remove Secondary Assignee Autmation

Date 2/25/2021 New

6

Votes

Real-time dashboard - category tickbox

Date 2/3/2021 Implemented

1

Votes

JITBIT ON PERMISE\Subscription

Date 1/29/2021 Declined

3

Votes

Custom field with 'edit technicians only' also disblay for regular users in tickets grid

Date 1/21/2021 Implemented

5

Votes

Languages management enhancement

Date 1/20/2021 New

7

Votes

Oauth2 authentication needed for Google e-mail

Date 1/15/2021 Implemented

2

Votes

Search by ticket in closed ticket database

Date 1/5/2021 Declined

10

Votes

Allow users to re-open their own tickets in the UI

Date 1/5/2021 Implemented

2

Votes

Add option to include Disabled Assets in Search results

Date 12/16/2020 Implemented
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.